Refund Policy

Refund Policy

Effective Date: 21 October 2025

At ACP Global Digital, we are committed to providing high-quality digital solutions and customer satisfaction. However, due to the nature of our services, we maintain the following refund policy:

1. Service-Based Refunds
We offer a 30-day refund window from the date of service delivery. If you are not satisfied with the service provided, you may request a refund within this period. Refunds will only be issued if:

  • The service was not delivered as agreed
  • The project did not meet outlined requirements
  • There was an error or duplicate payment

Refund requests must be submitted in writing within 30 days of the completion or receipt of service.

2. Non-Refundable Items

The following are non-refundable:

  • Custom development or design work
  • Consultation fees
  • Third-party software or plugin fees purchased on your behalf
  • Completed digital marketing campaigns (ads, email, SEO work, etc.)

3. Dispute Resolution
If you are dissatisfied with our service, we encourage you to contact our support team at info@acpglobaldigitalinc.com so we can resolve the issue promptly. We’re here to help.

4. Contact Us
For questions about this policy or to request a refund (if eligible), please reach out to:

ACP Tech Solutions
Email: info@acpglobaldigitalinc.com
Phone: (203) 623-6197
Website: acpglobaldigitalinc.com